Three recent engagements — the scope, what I did, and what changed. The short version lives on my résumé.
The situation. A fintech SaaS was running on 100+ unstructured boards with no shared intake or tracking. Requests reached engineering unvalidated, and leadership had no clear view of what was shipping.
What I did. I built the program management function from scratch in Asana — a structured intake process, a tiered access model, and clear tracking adopted across 10+ cross-functional teams. I owned the backlog, defined acceptance criteria and submission workflows, ran a P0–P4 escalation framework, and led kickoffs, sprint planning, and gate reviews with leadership. I also delivered a long-stalled pre-qualification feature by re-scoping it and leading QA through to launch.
The situation. A creative agency needed an operational backbone for a blended team of designers and engineers running custom brand and web projects across 10+ concurrent clients.
What I did. I owned day-to-day operations and resourcing in Asana, Notion, and Airtable — capacity planning, staffing, and workload balancing across projects — while managing budgets and burn reports through the full lifecycle. I translated ambiguous stakeholder feedback into clear requirements, built reusable trackers and reporting templates, and provided thought leadership on process, building new tooling in Notion that improved team efficiency by 20%.
The situation. A creative agency was managing 7+ custom web builds and 20 retainer clients on tools that were slowing the team down, with triage processes that blurred defects and functional gaps.
What I did. I led cross-functional teams from kickoff through launch while owning the change management from Basecamp to Linear — documenting new workflows in Confluence to raise velocity and output quality. I built intake forms that sharpened QA and triage, and facilitated product design sprints and discovery workshops that turned vague client ideas into developer-ready requirements and repeatable prioritization practices.
"Mingwei was fantastic. I wish she could manage all my projects and my whole life. I couldn't have worked with a better team."